Some items can be preordered, these are generally not stocked by us but when we have enough requests we will ask our suppliers to produce them specially for you. From production to delivery can take around 3 to 4 weeks, if there are any delays we will let you know. Returns on preorders are at the discretion of Be Your Happy Place as these are customs orders and not a stocked product.
Please contact us within 14 days if you wish to return your item. We will be happy to refund or exchange the product , provided they are returned in a fully resaleable condition. Return postage is your responsibility. Some items, such as pre ordered/made to order items, are excluded.
In the unlikely event your product becomes faulty in the first 30 days of wear please contact us, anything over this would be considered wear and tear.
Items should be washed at 30 degrees inside out, and left to hang dry in order to keep them looking great. Also we advise not to use fabric conditioner as this may affect the moisture wicking.